Managing: Strategy, process, adaptability
Creating operational value depends on organizational resilience and growth. Organizations achieve that when they commit to work environments where people can be effective and thrive.
​
It begins and ends with shared goals rooted in trust, transparency and collaboration.
​
​
Recent outcomes
Note: Links open to files or artifacts in their original or MVP state.
​
-
Disco: Identified gaps and opportunities as company determined how to mature beyond 0-1 and Year 1 startup practices
-
Job levels (NDA required) that ensured parity among UX disciplines with baselines for fair, equivalent assessment
-
Partnered with CX and Sales teams to establish feedback loops into product and design cycles
-
​
- Kickstarter: In the first cohort of teams to successfully move to a 4-day work week.
-
Approach: Worked cross-functionally to identify process efficiencies and gaps to identify implementation strategy.
-
Implementation: Created a 4-week glide path, reducing team hours by 2 hours a week while assessing and adjusting to impact in real time; aligned release and localization schedules to ensure coverage for distributed teams worldwide.
-
​
-
Ancestry: As early days of Covid upended our ways of working, I stood up an emerging innovation team called Content Experiences
-
Guided their strategic development through silo-breaking exercises
-
Collaborated with other managers to implement situational leadership practice
-